James Hill Land Agency Ltd

Privacy Policy

Last updated: 23 September 2026

1. Who we are

James Hill Land Agency Ltd ("we", "us", "our") is a company registered in England and Wales. We provide independent rural land agency services across East Anglia.

For the purposes of UK data protection law, James Hill Land Agency Ltd is the data controller of the personal data described in this policy.

Contact: [email protected] · 07789 660215

2. What personal data we collect

When you use the contact form on this website, we collect:

  • Your name
  • Your email address
  • Your telephone number
  • The service area you are enquiring about
  • The content of your message

We do not collect any special category data (such as health information) and we do not use cookies for tracking or advertising purposes.

3. How we use your personal data

We use the information you provide solely to:

  • Respond to your enquiry
  • Provide the land agency services you have requested or asked about
  • Comply with any legal or regulatory obligations

We will not use your data for marketing purposes without your explicit consent, and we will not sell or share your data with third parties for their own marketing purposes.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

  • Legitimate interests — to respond to enquiries and conduct our business as a land agency (Article 6(1)(f) UK GDPR).
  • Contract — where processing is necessary to take steps at your request prior to entering into a contract, or to perform a contract with you (Article 6(1)(b) UK GDPR).
  • Legal obligation — where we are required to process data to comply with a legal obligation (Article 6(1)(c) UK GDPR).

5. How long we keep your data

We retain personal data for as long as is necessary for the purpose for which it was collected, and in any event for no longer than six years from the date of last contact, in line with standard limitation periods for civil claims. Where data is no longer required, we delete or anonymise it securely.

6. Who we share your data with

We do not sell your personal data. We may share it with:

  • Professional advisers — solicitors, surveyors, or other professionals involved in a transaction you have instructed us on, where sharing is necessary to carry out that work.
  • Regulatory bodies — RICS, CAAV, or other bodies where we are required to disclose information by law or regulation.
  • IT service providers — who host or support our website and communications systems, acting as data processors under appropriate data processing agreements.

7. International transfers

We do not routinely transfer your personal data outside the United Kingdom. Where any transfer does occur, we ensure appropriate safeguards are in place in accordance with UK GDPR.

8. Your rights

Under UK GDPR you have the following rights in relation to your personal data:

  • Right of access — to request a copy of the personal data we hold about you.
  • Right to rectification — to ask us to correct inaccurate or incomplete data.
  • Right to erasure — to ask us to delete your data in certain circumstances.
  • Right to restriction — to ask us to restrict processing of your data in certain circumstances.
  • Right to object — to object to processing based on legitimate interests.
  • Right to data portability — to receive your data in a structured, commonly used format in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

9. Right to complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

ico.org.uk/make-a-complaint · 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please contact us in the first instance.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our website uses HTTPS encryption for all data in transit.

11. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of this website after any changes constitutes acceptance of the updated policy.

12. Contact us

For any questions about this Privacy Policy or how we handle your personal data, please contact:

James Hill Land Agency Ltd
[email protected]
07789 660215